While most customers rely on their ORCA card or their Regional Reduced Fare Permit (RRFP) on transit, using the Transit GO Ticket app on your smartphone is a great option if you forget your pass, if you don’t have exact change, or if you’re an infrequent rider.
Until now, Transit GO Tickets could only be purchased with a credit or debit card. But now, you can now buy Transit GO Tickets with cash. This innovation makes the customer experience more flexible for everyone, and will be particularly helpful to customers with fewer resources—including those without a bank account or credit card.
Transit GO Tickets continue to be accepted by:
- King County Metro (including buses, Seattle Streetcar, water taxi, and other modes);
- Kitsap Transit (including buses and ferries—including fast ferries); and
- SoundTransit (including buses, Link light rail, and Sounder rail).
You can buy Transit Go Tickets with cash at participating retail locations. (Please note that Sound Transit products are not available at this time for the cash upload feature. Only Metro, Kitsap Transit, Seattle Streetcar, and Water Taxi products are supported by cash uploads.)
The latest information is available on our Transit GO Ticket webpage. Another recent update is that customers can view the Transit GO Ticket app in Chinese, in addition to English and Spanish. And look for new promotion codes for mobile tickets from Metro in the near future!
If you’re a Transit GO Ticket customer and your device is set to automatically update your apps, the new capabilities will become available automatically. If you do not have automatic updates enabled, go to the App Store (iOS, v. 4.026) or Google Play (Android, v. 4.37.0) to update the app.
Metro knows mobility is a human right and that the inability to afford fare should not be a barrier to transit. Separate from Transit GO Tickets, we offer reduced and even fully-subsidized options for eligible customers with disabilities, customers with lower incomes, seniors, and youth. To find the best fare for you, please visit our Fares webpage or use our Eligibility Tool. We also offer online enrollment through our recently-launched Reduced Fare Portal.
Whether you’re waiting for transit, traveling on transit, or visiting a customer service officer or retailer, please stay home when sick, wear a mask that covers your mouth and nose, and physically distance from others. See Metro’s “Healthier Metro” webpage to see how we’re protecting customers and the steps you can take to stay safe.