Metro has identified and is correcting minor map label errors on printed timetables for some routes – labels that depict connections to some routes that are were deleted or changed as part of the March 26 service change.
Once these errors came to our attention, we quickly updated and corrected our online maps and timetables. If new ones emerge, we will address them just as quickly. Next up: we are working to print pocket cards to notify riders of the identified errors and then will take steps necessary to reprint timetables.
These are the routes identified as having map discrepancies in map reference boxes, transfer points or footnotes: 10, 26, 28, 40, 41, 47, 48, 49, 63, 64, 65, 67, 70, 71, 74, 75, 76, 169, 197, 249, 252, 255, 257, 268, 271, 308, 345, 347, 348, and 372.
Other errors we are addressing: We found two missing letters in the cover map of Route 45 (Which should read Loyal Heights and University District). Also, one southbound 6:53 a.m. trip for Route 308 was mistakenly left off of that timetable, and it will be reprinted.
If you think you have found an error, please let us know so we can quickly address it, in online or in printed materials. We work hard to offer clear accurate information about Metro service and want to correct any errors in materials as they are found. Contact us by phone (206-553-3000) email (email@example.com) or on Twitter (@kcmetrobus) or Facebook (@kcmetro).
We REALLY don’t like finding errors in our materials that could confuse our customers – we know you rely on our maps and timetables to be accurate. We’re focused on meeting that expectation.
Changing bus service to create a better transit network serving neighborhoods and Link light rail on March 26 has meant a lot of planning – and now putting buses on new paths for riders. Thanks for your patience as we make these transit improvements and our apologies for any confusion these errors have caused.