Metro is always monitoring bus routes for reliability and frequency. Starting Dec. 1, Metro added an extra afternoon bus trip to the RapidRide D Line through Ballard to alleviate overcrowding as increasing numbers of students from Ballard High School ride the bus home.
Over the last few months, we heard from riders and operators about an increase in high school students boarding the D Line buses after the school bell rings. Metro has been using a standby bus on some days, which are placed along the route to fill gaps in service, typically when traffic is bad or buses are getting crowded.
Metro has now assigned the standby bus permanently. It enters service at 3:16 p.m., heading southbound from 15th Avenue Northwest and Northwest 85th Street to help cover the overflow near the high school and continue service to downtown.
The D Line is the second busiest of Metro’s six RapidRide routes and continues growing strong since it was extended to Pioneer Square. In October, the D Line hauled an average of more than 15,000 passengers every day. That’s a 22 percent increase over its ridership in October 2015.
The extra trip is an example of little changes Metro makes when possible to respond to concerns and emerging challenges. Twice a year, Metro also unveils big system-wide service changes — in March and September — to improve the frequency, reliability and access of our bus routes.