Metro’s Westlake Customer Service Office in the Downtown Seattle Transit Tunnel is permanently closing on Wednesday, March 6, but ORCA cards can be purchased or reloaded at nearby locations.
This is part of a bigger change coming to the transit tunnel. Starting on March 23, 2019, Metro and Sound Transit buses will be rerouted to surface streets in order to make room for the expansion of the Washington State Convention Center and upcoming construction to expand Link light rail service.
Ticket vending machines will still be open at the Link light rail station at Westlake Center. Also nearby is the Bartell Drugs at 1404 3rd Ave, which sells ORCA cards Monday through Friday 8 a.m. to 8 p.m., Saturday 9 a.m. to 6 p.m. and Sunday 10 a.m. to 5 p.m.
ORCA cards can also be purchased online at orcacard.com, at participating retailers or other ticket vending machines located at transit centers, Sounder commuter rail stations and Link light rail stations.
Reduced fare cards for youth, seniors, riders with a disability and income-qualified riders (those with household income of less than double the federal poverty level) are also available. You can visit Metro’s Customer Service Office at King Street Center, located at 201 S. Jackson Street, on weekdays from 8:30 a.m. to 4:30 p.m., call Metro’s customer service at 206-553-3000, attend an ORCA-TO-GO event or visit orcacard.com.
My name is Don. O like to visit seattle soon.
Can I buy ORCA card at the airport. And get unused money from the card at the airport.
Is there a day pass available.
How to get transfer ticket when get on the bus and how long it is good for
ORCA machines are listed here, including a location near the Link light rail at the airport: https://www.soundtransit.org/sites/default/files/documents/orca_tvm_list.pdf
There are regional day passes available on ORCA for $8: https://www.soundtransit.org/sites/default/files/documents/orca_product_list.pdf
I don’t think you can get refunded money off of the card.
The ORCA card is your transfer for up to 2 hours. Metro buses issue paper transfers on that service as needed.
Transit Go Tickets also are available via mobile app: https://kingcounty.gov/depts/transportation/metro/fares-orca/transit-go-ticket.aspx
Westlake is in the core downtown area. Bad enough it’s only open a few days a month but it’s a terrible idea to close it completely.
This is a terrible idea. What if someone is from out of town and has questions? I also agree about the handicap issue; how does this pass ADA scrutiny?
Terrible Idea. Who came up with this “brilliant” plan? Is there anyone behind the wheel these days on planning?
Its inconvenient and not safe. Nor is it handicap friendly. This is a bad move. To have it located at king street station. Take a walk if blind or wheelchair rider.
Comments are closed.