Responding to evolving guidance from public health officials and the feedback of drivers and other frontline employees, King County Metro strongly urges all customers to wear a mask or face covering while using public transportation. Masks or face coverings help protect the wearer, other passengers, and Metro employees.
There are many kinds of face coverings—including bandannas, disposable masks, scarves, veils, and others—that are useful in preventing the spread of COVID-19. They should be worn both onboard transit and while waiting at stops and terminals. Customers can follow tips from the CDC on how to make their own face coverings.
Customers will begin to see stronger encouragement to wear masks and face coverings in multiple languages on transit through advertising, on-board announcements and signs, social media posts, transit alert emails and texts, and elsewhere. Health officials recommend wearing cloth face coverings when in public settings where six feet of distance from others cannot be maintained. In response to this guidance, Metro has supported operators’ and customers’ use of masks or face coverings.
Previously, Metro had asked passengers to consider wearing a face covering. Wearing a mask complements and does not replace other guidance related to personal hygiene, which remain the cornerstone of slowing the spread of COVID-19.
Metro provides two washable, reusable cloth face coverings to every operator and other frontline employee. Employees working with chemicals and cleaning supplies, such as in our Vehicle Maintenance department, receive personal protective equipment prescribed for the given task.
Customers are also reminded to please reserve transit for first-responders, medical personnel, other essential workers, and people who rely on Metro for access to food, medicine, and similarly essential needs. Especially as Metro is operating a Reduced Schedule and while steps are being taken to ensure social distancing, space is at a premium to preserve room to safely conduct essential trips.
In addition to actions related to masks and requests that customers reserve transit for essential travel, Metro has taken a number of actions in response to COVID-19 guided by the expertise of Public Health – Seattle & King County:
- Strongly recommending that employees who are high-risk stay home to protect their health and strengthening our paid leave policies;
- Increasing the frequency of disinfecting and deep-cleaning of transit vehicles, boats, and facilities;
- Providing personal protective equipment (PPE) to our employees;
- Sharing health recommendations for staying safe—including information to help destigmatize novel coronavirus;
- Minimizing driver-to-passenger interaction by directing riders to board at rear doors if they are able, eliminating fares, and installing safety straps;
- Assembling a cleaning task force dedicated to rapid response and continuous improvement;
- Redeploying security personnel to support safety and social distancing on transit and at terminals; and
- Promoting social distancing at bases and worksites, and onboard our vehicles and boats.
Additional Resources
- King County Metro Transit
- Public Health
- Other King County services
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It is now July and nothing has been done about enforcing masks on the bus! People are starting to go back to work and it would be nice if we could do so without having to worry about being put at higher risk daily due to buses allowing people on without masks and not enforcing the social distancing of seat closures.
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Very few Metro Transit customers Are wearing masks. Apparently they are NOT being informed that they should. Also obviously sick Individuals repeatedly joy ride Metro coaches. Even when passengers are disembarked from a coach contaminated by a sick individual so that coach can return to base for decontamination, they are allowed to just board the next coach! There are many vulnerable passengers that MUST ride, even though they are put in danger from unabated, obviously sick riders.
How can We obtain Masks? No one is stocking them anymore
Too little! Too late!! Had Metro protected operators from assault by installing Security Shields around the driver’s station years or even decades ago, they would have also limited operator’s exposure to COVID-19 & other viruses. There is absolutely no excuse for KC Metro to wait this long into this pandemic to provide mask for Operators & 1st Line Supervisors!! They could have prevented the death & future deaths of our operators & 1st Line Supervisors. As always Metro is more concerned with PR & money than employees. Employees have been screaming for protection & management refused & is still refusing to protect employees. How many lives (of transit workers & customers) will it cost, for Metro management to develop & implement safety protocols? How many Rob Gannon? Metro needs RESPONSIBLE management not the current management!!!
What are you doing about the homeless that are riding these buses daily. No masks, non essential riders. Bringing their filth onto the buses daily with zero social distancing. Passengers in every seat. Putting nurses, first responders and people just trying to make it to the grocery store. I have not seen one security person yet. These articles King County are putting out is a joke. King County is allowing these people on the front lines be subjected to this virus. Get the security out there. Especially down town. Ridiculous
Even homeless people need groceries and medications. No one can judge, just by looking, whether any given rider is on an essential errand.
They can still wear masks, though. On a recent bus ride home from work there were 10 other people on the bus, all with no masks, plus me with a mask. The drivers aren’t about to stop everyone getting on the bus without a mask, so what’s the solution? “Essential workers” shouldn’t have to be exposed to this.