As King County Metro continues to provide service for essential trips only, we remain committed to making transit as safe and reliable as possible.
Realizing that Metro’s reduced schedule and passenger limits have made commuting more challenging for some essential workers, we recently reduced the minimum number of riders for our Vanpool program to two people. Also, for customers with disabilities who are essential workers or are making essential trips, we’ve expanded eligibility for our Metro Access program.
Trips added on high-demand routes
Based on operator availability, we are dedicating roughly 15 additional buses starting today to six routes where coaches are either reaching capacity or passing up customers to maintain social distancing guidelines. These high-demand routes include:
- Route 7
- Route 36
- Route 180
- RapidRide A
- RapidRide D
- RapidRide E
The buses have been added on weekdays between 10 a.m. and 5 p.m., as that period has the highest ridership and most reports of pass-ups. Metro will continue to monitor all routes and time frames, and may further modify or expand standby support . We’re also looking at how best to address reports of sporadic pass-ups on weekdays and weekends from 5-9 a.m.
New seat signs support social distancing
To support public health and passenger safety, we’re installing additional social distancing reminders across the transit network. Starting this week, passengers will begin to see seat signs that provide a visual cue to stay apart from other passengers. The signs read, “Seat Closed,” and, “For your safety, this seat is closed to support social distancing between our passengers.”
These waterproof, synthetic paper signs are designed to sustain daily disinfecting procedures and to sit flush on seatbacks as not to inhibit family members’ ability to sit near each other during essential trips. The signs feature a symbol as well as large-font text to be understandable to customers who are linguistically diverse or have low vision.
While it will take roughly two weeks to roll out seat signs across the entire fleet, passengers making essential trips will see the new visual cues on:
- City of Seattle Streetcar
- Metro buses
- Metro Water Taxi
- Sound Transit buses
- Sound Transit Link Light Rail
No fares through May 31
Metro extended its suspension of fares at least through the end of May.
As a reminder, customers taking essential trips on transit should:
- Visit the Reduced Schedule page to ensure their route is operating.
- Check the Canceled Trips page and use Text for Departure to confirm the status of their specific trip.
- Allow extra time in case their first-choice trip is already at capacity.
Please continue to keep yourself, other passengers, and our employees safe:
- Stay home if you are sick.
- Wear a face covering when traveling.
- Wash your hands often and use sanitizer.
- Cover your cough or sneeze.
- Stay as far apart as possible from other people.
- King County Metro Transit
- Public Health
- Other King County services