(Editor’s update: routes 111, 162, 177 and 190 are temporarily suspended Jan. 3 while Metro crews work to restore buses following the recent snow storms.)
Starting Monday, Jan. 3, clearer roads and milder weather will allow King County Metro to restore weekday bus service that was temporarily suspended during the recent snowstorm.
Some bus routes may continue to operate on snow routes or with chained shuttles in hilly or higher-altitude areas where road conditions remain difficult. Please visit “Service Advisories” to review any ongoing disruptions caused by winter weather or construction.
While routes are running, a small percentage of trips may be cancelled, and we recommend riders use Metro’s real-time trip planning tools. (See “Tips and tricks for riders” below.)
Metro returned to operating active weekend bus routes this morning, Sunday, Jan. 2, with the exception of locations where road conditions limit travel. Thank you to our Metro colleagues and to jurisdictions across King County for their hard work and long hours during the snow response and recovery.
Water taxi, Access paratransit, and on-demand services
- Water Taxi: The West Seattle route is operating its Sunday sailings today. Regular Vashon and West Seattle sailings are planned Monday, Jan. 3.
- Access paratransit: Access will continue providing life sustaining services and will expand service as conditions continue to improve. Non-registered riders may be accommodated based on road conditions and capacity. Riders/customers who aren’t certified with Access should still call (206)-205-5000 between the hours of 8 a. m. and 5 p.m.
- On-demand services: Via to Transit in south Seattle and south King County and Ride Pingo to Transit in Kent are operating on regular routing. Both will return to regular service on Monday, Jan. 3.
- DART will have regular service on Monday, Jan. 3.
Customer service updates
Metro’s customer service call center reopens Monday, Jan. 3. Call 206-553-3000 from 6 a.m. to 8 p.m. for assistance with trip planning and general information; and from 8 a.m. to 5 p.m. for ORCA support and customer comments. Metro’s Pass Sales Office also will be open normal hours, 8:30 a.m. to 1 p.m. and 2 p.m. –to 4:30 p.m.
Tips and tricks for riders
- Visit MetroWinter.com and click on the regional map to access status updates on your route.
- Transit Alerts: Riders should sign up or update route subscriptions to receive Transit Alerts via text and email for their bus routes.
- Real-time updates show whether a bus trip is operating when it’s due to depart or if it’s been canceled.
- Text for Departures allows riders to text their bus stop number to 62550 and receive the next bus trips headed their way or a cancellation notice. Riders can save 62550 in their phones in advance.
- “Next departures” is available on both the Puget Sound Trip Planner webpage and the Puget Sound Trip Planner App. Riders can check these sites to see whether their trip is reporting its position and estimated arrival time.
- Follow @kcmetrobus on Twitter to see the latest travel tips and service information.
- Traveling around Puget Sound? Our partner transit agencies have details about service in their areas