King County Metro has launched a new easy-to-use online dashboard that shows the agency’s performance toward meeting the goals outlined in its recently adopted 10-year Strategic Plan.
Available in 10 languages, Metro’s Strategic Plan dashboard provides an easy way for the public to understand progress in achieving the policy goals and vision shaped and co-created with the community. Data visualizations demonstrate progress toward each of the 10 policy goals, as well as Metro Connects, Metro’s long-range plan.
Each goal – Access, Engagement, Innovation, Investments, Safety, Service Quality, Stewardship, Sustainability, Transit Oriented Communities and Workforce – has three to four associated measures.
Metro worked with our Mobility Equity Cabinet, the Regional Transit Committee, the King County Council, jurisdictional staff, advocacy groups, businesses, and other stakeholders to shape the goals, policies, and the measures shown on the dashboard.
“Our Strategic Plan was co-created with the community we serve and affirmed by our elected leaders,” said De’Sean Quinn, Metro Assistant General Manager for Strategy and Partnerships. “We remain values-driven and data-informed as we work to achieve the shared vision for public transportation across King County. The new interactive dashboard shares our progress with the customers and regional leaders so together we can monitor progress toward achieving our shared goals.”
Metro’s Strategic Plan was adopted by the King County Council in December, alongside other groundbreaking planning updates introduced by Executive Constantine and co-created with community leaders. The plan articulates Metro’s 10-year mission, vision, and goals, as well as strategies for achieving its objectives. Performance measures help show how Metro is managing its progress toward key outcomes.
The metrics and data currently available in the dashboard are from 2020 and 2021, and will be periodically updated to reflect the latest information available. Keeping with Metro’s commitment to continuous improvement, we expect our metrics might change as our approach to monitoring progress and tracking outcomes evolve.