King County Metro will revise schedules across its transit network starting Saturday, Sept. 17, to provide better reliability for customers.
Metro has launched its September 2022 service change web page to help riders plan their future trips. The page also is available in Español (Spanish) and 中文 (Chinese). Schedule updates are also available on Metro’s Trip Planner for dates Sept. 17 and after.
Metro is scheduling more than 11,000 weekday bus trips across King County. The new schedule adjustments will increase reliability, more evenly space out the time between bus trips, and will preserve service where transit demand and needs are greatest.
Ridership has remained strong and stable through the summer, averaging more than 200,000 daily bus riders. Ridership is expected to climb this month and next as more young people ride using the new Free Youth Transit Pass, schools and colleges begin classes following summer break, and fall sports kick off.
Nine routes returning to the West Seattle high bridge
UPDATED: The City of Seattle plans to reopen the West Seattle high bridge on Sunday, Sept. 18, the day after Metro’s service change. Several routes will return to the West Seattle high bridge beginning with the start of service Monday, Sept. 19. This will affect routes 21/21X, 50, 55, 56, 57, 120, 125 and RapidRide C Line and will reduce travel time and improve reliability for riders between West Seattle and Downtown Seattle.
Hiring and training to stabilize operator, maintenance and customer information workforce
Visit “Start your Metro career” to explore well-paying positions with full benefits and a pension in transit operations, trades, rail operations, customer information and countless other fields.
While recruiting and training continues, Metro is providing customer updates and tools to track bus trips in the event that a trip is canceled. Sign up for Transit Alerts by email or text, follow @kcmetroalerts on Twitter, or use “Text for Departures” by texting your bus stop number to 62550.
Metro’s customer information call center hours will be adjusted on weekdays due to staffing challenges. Starting Monday, Sept. 19, customers can call 206-553-3000 on weekdays from 6 a.m. to 6 p.m. trip planning questions and for lost and found, and from 8 a.m. to 5 p.m. for ORCA questions, fare questions and customer comments.