Transit service update: Peak weekday routes 16, 232, 237, 301, 304 and 320 remain suspended through Aug. 4; alternative routes are available

King County Metro buses operate around Seattle, Wa. on May 9, 2023.

King County Metro will continue to suspend peak weekday routes 16, 232, 237, 301, 304 and 320 through Aug. 4 due to ongoing staff and bus availability. Some individual weekday bus trips also are canceled. Riders have alternatives available during these suspensions (listed below) and we will provide regular updates to keep you informed about your transit service and options.

Metro continues to shift buses among its seven bases to make repairs and maintain trip reliability across the county. Metro continues to train and hire bus operators and mechanics to deliver buses and transit services to your bus stop. Due to ongoing bus and staff availability challenges, summer service is likely to remain in the ongoing 95% range – providing more than 10,600-weekday trips – for several weeks while we repair and restore bus fleet for service. We encourage you to sign up to receive transit alerts as intermittent trip cancellations or route suspensions can occur.

Alternatives to suspended routes

Route 16

  • Along Greenwood Avenue North and/or Phinney Avenue North, use Route 5 to/from downtown Seattle.

Route 232

  • Use Route 224 between Duvall and Redmond Transit Center. Parking is available at Duvall Park & Ride.
  • Use RapidRide B Line between Redmond Transit Center, Redmond Technology Station, and Bellevue Transit Center. Parking is available at Redmond Transit Center. 

Route 237

Route 301

  • Between Shoreline and Northgate, use Routes 346 or 348.
  • Parking is available at Aurora Village Transit Center and Shoreline Park & Ride.

Route 304

  • Between Shoreline and Northgate, use Routes 331, 345 or 348. Parking is available at Shoreline Park & Ride.

Route 320

Bus fleet repairs and supply chain issues continue

Fleet availability continues to be a challenge, and maintenance crews are making repairs and returning buses to service. We also are working with vendors to improve and stabilize the supply chain challenges affecting our industry. We appreciate your patience while we complete this important work. We are also facing workforce availability challenges and are recruiting, training and promoting mechanics, operators and trades workers to deliver our service.

To support riders better, we are sending email and text Transit Alerts in advance where there are known, recurring canceled trips for the coming week.

Before traveling, riders are encouraged to:

Real-time information on the road

  • Use “Text for Departures” by texting your bus stop number to 62550. You will receive a text with the next departure times and/or canceled trips at that stop.
  • Use the Next Departures tool on Metro’s Trip Planner to see what trips are operating at your bus stop.
  • On Twitter, follow @KingCountyMetro for general information.
  • Call Metro’s customer service office, which is open on weekdays from 6 a.m. to 6 p.m., at 206-553-3000.

6 Comments

  1. Bring 320 back ! Amazon return to office took affect in June and county cancelled this route based on old data. Prime example of how bad data leads to bad decisions

  2. I am expecting Route 320 back (even fewer runs), now it is very difficult for people to commute between Kenmore and South Lake Union while there are lots of demands there. Thank you.

  3. Sad to see 320 getting suspended permanently ….. I will request Metro to reduce the frequency and validate the occupancy before moving forward with the decision. By canceling 320, you are breaking people trust with the public transport.

  4. Totally agree that the loss of the 320 is a huge hit to the usability of public transit from NE Seattle.
    The 320 was usually full and every alternative only takes you to the light rail…
    I really hope this route doesn’t get cut as proposed.

  5. I really want to see 320 back to operate since we need to commute daily from Kenmore to Seattle downtown, and all the alternatives now are simply taking way too long that we rather drive ourselves. Even 1 or 2 daily run is better than none if I’d say, and I really don’t like the idea that suspension seems never ending and it’s always the same routes getting affected.

  6. So sad to hear that 320 continues to b suspended and wondering if I would be better to run fewer 20 buses since 320 covers much of the 20 route anyhow.

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