Fekadu Tewolde recognized for outstanding service as the Facilities Employee of the Year!

Everywhere Fekadu Tewolde goes, she brings a genuine warmth, dedication and a level of service to her job that immediately lifts up her workplace. In her role as a King County Metro South Base Operations Facilities Specialist, she has become a trusted and deeply valued presence—so much so that her colleagues regularly say they never want her reassigned.

Praise like that speaks volumes about the consistent care and ownership she brings to her work as a custodian—and the reason she has been named the Metro’s Facilities Employee of the Year. She was honored last week with a ceremony attended by King County Executive Girmay Zahilay and leaders and colleagues from King County Metro.

A trusted presence at South Base

Tewolde’s willingness to go above and beyond is reflected daily in the gratitude of her customers and the admiration of her colleagues. Her reliability, professionalism and attention to detail embody the core values of Metro and create a standard of service that others strive to follow.

“Fekadu’s commitment to exceptional customer service is nothing short of inspiring,” said Metro General Manager Michelle Allison. “The way she builds trust, listens deeply, and ensures every customer feels supported reflects the very best of who we are as an agency.

“Her dedication elevates all of us.”

Facilities Division Director Ade Franklin agreed.

“When people tell us they never want her to leave their area, it speaks volumes about the care, consistency and heart she brings to her work each day,” Franklin said. “We are very proud to honor Fekadu with this recognition.”

Tewolde’s contributions strengthen South Base daily and leave a lasting impact on both colleagues and customers. Congratulations, Fekadu, and thank you for setting an exceptional standard for all of us at Metro!